Remote Live Chat Agent

Sacramento, CA
Role

As a Remote Live Chat Agent (also known as Online Customer Support Representative, Virtual Support Agent), your key duties will include providing top-notch customer service through live chat support, responding to customer inquiries, assisting with product information and order status, and resolving issues. You'll also document customer interactions, follow up as needed, and collaborate with team members to ensure consistent support across all channels.

Benefits
  • Work remotely from the comfort of your own home.
  • Join a team that values professionalism and top-tier customer service.
  • Opportunity to make a positive impact on customers.
Qualifications
  • Excellent written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in typing and navigating online chat platforms.