Path Engineering
Call Center Representative - Scheduling Coordinator
Hilliard, OH
Role
As a Scheduling Coordinator (also known as Customer Service Representative, Client Coordinator), you'll communicate with customers, provide information to support dispatchers, and set up technicians for success. You'll provide top-notch customer service, accurately enter client information, and convert incoming calls into booked opportunities. You'll also manage client satisfaction and be part of a team where your ideas to improve processes and the customer experience are valued.
Benefits- Competitive pay and 401k with company match.
- Medical, Dental and Vision insurance.
- Paid training, ongoing instruction, and growth opportunities.
- Strong verbal and written communication skills.
- Proficiency in typing and adapting to new software applications.
- Excellent attention to detail, problem-solving skills, and team spirit.