Call Center Representative - Scheduling Coordinator

Hilliard, OH
Role

As a Scheduling Coordinator (also known as Customer Service Representative, Client Coordinator), you'll communicate with customers, provide information to support dispatchers, and set up technicians for success. You'll provide top-notch customer service, accurately enter client information, and convert incoming calls into booked opportunities. You'll also manage client satisfaction and be part of a team where your ideas to improve processes and the customer experience are valued.

Benefits
  • Competitive pay and 401k with company match.
  • Medical, Dental and Vision insurance.
  • Paid training, ongoing instruction, and growth opportunities.
Qualifications
  • Strong verbal and written communication skills.
  • Proficiency in typing and adapting to new software applications.
  • Excellent attention to detail, problem-solving skills, and team spirit.