Customer Service Representative

Georgetown, KY
Role

As a Customer Service Representative (also known as Client Service Specialist, Customer Support Associate), you'll foster enduring relationships with clients, streamline communication between departments, vendors, and customers, manage lead-times, and contribute to business performance improvement. You'll also have the opportunity to cross-sell products and eliminate order errors. This role operates on a 1st shift schedule, typically from 7:30 am to 4:30 pm, Monday to Friday.

Benefits
  • Competitive pay and full benefits.
  • Professional development opportunities and training.
  • Work in a supportive team culture where your contributions are valued.
Qualifications
  • High school diploma or equivalent.
  • 4 to 5 years of experience in a manufacturing environment, preferably related to steel.
  • Superior computer skills, including proficiency in MS Word, Excel, and Access databases.
  • Experience with electronic document monitoring systems.
  • Strong collaboration skills and ability to adapt to change.