Field Service Technician

New York City, NY
Role

As a Field Service Technician (also known as Field Operations Specialist, Field Maintenance Technician), you'll be an integral part of a dynamic team in a global technology solutions company. You'll conduct customer service visits, manage day-to-day repairs, and perform preventative maintenance for various transit agencies and clients. You'll also identify and resolve equipment malfunctions, working with manufacturers or field personnel as necessary to procure replacement parts.

Benefits
  • Competitive total compensation package, including annual incentives.
  • Generous PTO plan, plus 8 paid company holidays, and 3 floating holidays.
  • Healthcare, dental, vision, and 401k options.
Qualifications
  • HS diploma or equivalent required, AS degree and A+ certification preferred.
  • 2-4 years technical experience required.
  • Knowledge of principles and processes for providing customer and personal services, business principles involved in strategic planning, repair techniques, production methods, and coordination of people and resources.