Sr. Field Service Technician

Dover, NH
Role

As a Senior Field Service Technician (also known as CNC Service Engineer, CNC Repair Technician), you will be a crucial part of our team, ensuring the efficient operation of CNC equipment at various manufacturing locations. Your responsibilities will include installation, troubleshooting, diagnosis, and repair of technical machine issues, encompassing electrical (high & low voltage), mechanical, pneumatic, hydraulic, and machine control systems. You will also engage with customers, work remotely, perform equipment maintenance, document service activities, comply with safety guidelines, and collaborate with our internal technical support team.

Benefits
  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
Qualifications
  • Minimum of 5 - 8 years of experience as a Field Service Technician, working on CNC equipment and CNC equipment options and accessories.
  • Strong proficiency in troubleshooting and repairing electrical, mechanical, pneumatic, hydraulic, and control systems.
  • Excellent customer service and communication skills.