Path Engineering
CS Representative
Billerica, MA
Role
As a Customer Service Representative (also known as Customer Support Specialist, Customer Relations Associate), you'll be responsible for building and maintaining long-term relationships with our clients. This includes managing orders from placement through invoicing, ensuring accuracy, timeliness, and complete customer satisfaction. The role involves problem-solving, collaboration, and organization in a fast-paced environment.
Benefits- Competitive pay: $19.00 - $21.00 per hour.
- Comprehensive benefits package including 401(k) match, health, dental, and vision insurance.
- Work-life balance with paid time off and parental leave.
- High School Diploma or equivalent.
- 3-5 years of experience in a Customer Service Environment.
- Proficiency in Microsoft Office – Word, Excel, Power Point, Outlook, and excellent communication skills.