Remote Customer Service Representative

Webster, MA

As a Remote Customer Service Representative (also known as Remote Support Specialist, Virtual Customer Care Agent), you'll provide top-notch customer service from the comfort of your own home. Your responsibilities will include responding to customer inquiries via phone, email, and chat, assisting with product information, orders, and returns, and resolving customer complaints professionally and efficiently.

  • Work from home opportunity.
  • Collaborative team environment.
  • Opportunity to develop customer service skills.
  • Excellent written and verbal communication skills.
  • Previous customer service experience preferred.
  • Proficiency in Microsoft Office and CRM software.