Customer Service Coordinator

Hastings, MI

As a Distribution Customer Service Coordinator (also known as Logistics Coordinator, Shipping Coordinator), you'll manage daily outbound international and domestic shipments, assist in warehouse inventory management, and ensure the accuracy of all outbound shipments. You'll also be responsible for researching optimal carriers, handling mis-shipments, preparing international export documentation, and working closely with customer service to fulfill expedited shipping requests.

  • Comprehensive health coverage including medical and dental insurance.
  • Generous vacation and holiday policy.
  • Additional benefits including 401k, tuition reimbursement, fitness center reimbursement, and boot reimbursement.
  • High school diploma or equivalent.
  • At least 2 years of experience in warehouse or inventory management.
  • Excellent math, communication, and computer skills.
  • Experience in international/domestic logistics preferred.
  • Proficiency in customer service and AS9100.